State Farm® Insurance Agent Adam Bird
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
New Wave Security
December 3, 2024
"STAY AWAY FROM THIS OFFICE!!! We switched to Adams office from another State Farm office and was told the level of service would be much better, this has been by far the worst experience we have had. We have over 17 vehicles with Adams office and we are treated with nothing but disrespect, blatant false information and constant neglect when we had questions and concerns. We gave Adams office every chance to fix these issues and they refused to help at all. Are bills are always messed up with the wrong coverage and amounts. Several times we have set up new vehicles through Adams office and we receive confirmation of insurance, just to find out later that there was never any insurance on the vehicle. That is a HUGE liability!!! This office continues to drop the ball over and over again."
"These statements are simply not true. I was in contact with you multiple times about your policies and there was NEVER a time you were provided proof of insurance that you didn't have coverage. Bills are generated at the corporate level and all we can do is explain the charges and the coverages that YOU requested. I am disappointed to see that you would leave such a negative review but would be happy to discuss this with you further. "
Daniel Gomez
July 5, 2024
"Rates kept on going up for no reason went to another insurance company Little bit higher but the bill stays the same"
"Hi Daniel, I'm disappointed to see you leave a review on our agency site. Rates are set at the corporate level and we have no control over that at the agency. All insurance companies have been dealing with inflation as everything that insurance pays for has gone up so rates have to follow. We are starting to see things stabilize now so we should be in a more normal rate cycle in the industry going forward. "
Alyssa Eleogo
May 1, 2024
"Clayton has been super patient and thorough in talking me through the process of switching insurances and what I am signing up for. He found me a great deal and ensured all my questions were answered. 10/10 recommend working with him!"
"Thank you for your review! As a former teacher, education is the backbone of our agency and we pride ourselves on making sure you understand all of your options so you can make the best decision for you and your family."
Karen Armendariz
April 29, 2024
"I have been a customer of Adam Bird for close to twenty years. Recently I reached out to Geneva for an issue with my mortgage company and a refund check. Geneva was able to help me resolve the issue with my mortgage company and did it in such a timely matter. Geneva has always been a pleasure to work with along with Adam."
"Thank you, Karen, for your kind review. We certainly appreciate your loyalty and enjoy having you as a client!"
Brett Parsons
April 23, 2024
"I’ve known the Bird family since 2012 and they are outstanding, trustworthy people. I had the opportunity to work with Klayton as well during my insurance search, and was pleased with all staff I spoke with during the process. Highly recommended."
"Thank you for your review and we appreciate your business"
Mu Xu
April 20, 2024
"I enjoyed working with Mr Yitzhak Verdin in this agent company. He is super nice and patient, working hard to get you the best value insurance policy"
"Thank you for your kind review! Yitzhak is a huge part of our team and I am glad he was able to help you with your insurance needs."
Jodi E.
March 22, 2024
"We have been clients for many years. Adam Bird and his staff are prompt to answer phone calls and emails with whatever information or service you need. Recently, Geneva helped our family navigate some complicated auto insurances. She was friendly, professional and knowledgeable. I highly approve of Adam Bird - State Farm Insurance Company."
"Thank you, Jodi, for your review. We appreciate you as a customer as well!!"
Daniel Gray
February 28, 2024
"My agent was extremely knowledgeable and found me all the discounts I qualified for. I feel he got me a better rate than anyone else did or could"
"Thank you Daniel for your kind review. Glad we could help you with your insurance needs. "
Jared Massey
February 13, 2024
"Friendly and easy to talk to, explained the details of my quote step-by-step, and got me a better Home + Auto policy than my previous one at an incredible savings."
"Thank you Jared for your fantastic review! Glad we could help you!"
Rhonda P
October 29, 2023
"Geneva is Amazing! She is always looking out for us and make sure we have just the roght coverage and making sure we don't have more than we need. You couldn't ask for better!"
"Thank you Rhonda for your kind review. Glad Geneva takes good care of you and we appreciate your business all these years!"
Zach Noll
October 25, 2023
"I know very little about how insurance works but Adam and his team made the process very easy for me and took me step by step and explained everything till I was comfortable. They really go out of their way to make sure their customers understand every step before they proceed and are willing to go out of their way to back track and repeat themselves. It’s hard to find customer service like this."
"Thank you Zach for your review! Education is the backbone of our agency and so glad you appreciate that. Thank you for trusting us with your insurance needs and we look forward to being here for you in the future. "
Ralph Cuellar
October 20, 2023
"I have been looking all day for insurance, and could not get any help. I called state farm and I can honestly say Adam by far was the best help I have ever had. Even though I was already very frustrated he was very patient with me and help me out great. Really recommend this gentleman and all his hard work."
"Thank you Ralph for your kind review. We appreciate your business!"
CHARLES SMITH
August 3, 2023
"Fast service and low price. Thanks for all your help."
"Thank for your review Charles. We appreciate your business!!"
Mike Kenner
July 26, 2023
"I ended up getting a new auto policy and the representative was super friendly and it didn't take a lot of time. My wife and I had Traveler's prior to calling State Farm and I saved $80 a month switching. Highly recommend."
"Thanks Mike for your review. Glad we could help and we appreciate your business!"
Sorel Nitch
July 12, 2023
"Klayton was very helpful and prompt in helping me choose a new auto insurance policy."
"Thank you for your review and we appreciate your business!!"
Shane Nicholson
May 26, 2023
"I've been a happy State Farm customer for just short of 40 years. The folks at Adam Bird's agency have been terrific. Geneva in particular has gone the extra mile for me too many times to count now. I can't recommend them more highly."
"Thank you for your kind review. We appreciate your business!!"
Marisa DeMattia
May 19, 2023
"Always super easy to contact! Specifically Geneva has been fantastic to work with, she ensures clarity and is so personable!"
"Geneva is a huge asset to our team and thank you for your review. We appreciate your business!"
Shawn Riley
May 11, 2023
"I’ve been with State Farm for over 10 years. But I moved to Colorado and needed a new agent. I am now transferring to another agent due to Adam Bird consistently dropping the ball. My wife and I merged insurances and he still has not gotten my wife’s name updated after 3 years. He still hasn’t merged our accounts, and now is not responding to our new agents request to transfer. State Farm is great, but this office not so much. My wife was in a bad accident, when we called this office they did not offer much help just basically told us to call corporate. I was hoping for a bit more guidance through the whole accident process. They didn’t even call to check in after the accident to see how things progressed. But maybe that’s not their job? At the end of the day it just feels very transactional. Luckily I met another State Farm agent and I am hopeful for this new beginning."
"Shawn I dont think we ve met but I apologize for not meeting expectations with your policies here. I value your feedback and look for training opportunities to improve our processes. I appreciate your loyalty to State Farm and wish you the best with your new agent. Feel free to call if you would like to discuss further."
Karen Kenny
May 2, 2023
"I highly recommend Lupe Hernandez for your next insurance agent! I shopped around for pricing for our home and auto policies and Lupe gave us the best pricing and customer service! Thanks Lupe!"
"Thank you for your kind words! We appreciate your business"
Andrew Weber
March 31, 2023
"Great customer service"
"Thank you for the review!!!"
Michael Robinson
March 24, 2023
"Klayton, provided a great service, answered all questions and created an opportunity for us to unify on the insurance frontier. Thanks, Klayton"
"Thank you for your kind review and we appreciate your business"
Dee H
March 23, 2023
"State Farm has raised my rate 2x in the past several months (almost 25%) even though I have no accidents or tickets and my car is almost 18 years old. I had 1 claim several years ago and was told my rate wouldn't increase after that, but it did 😠 I've been a State Farm customer for over 6 years and I when I called them to ask why it was being raised again they tried to blame "inflation" and the fact that "my car is older and harder to get parts for" which is laughable - it's a car that is still being made and isn't exotic or custom. And I only drive maybe 200 miles a month! Bye State Farm, Liberty Mutual was 30% less and happy to get my business. I called Adam's office to tell them I was canceling and they didn't seem to care either way and made no attempt to keep my business."
"I'm sorry you feel as though we didn't value your business as we value all of our clients. There is indeed inflationary pressure on rates that ALL insurance companies are dealing with. Rates of course are set at the corporate level and we do our best to explain the underlying reasons."
Christopher Cox
February 20, 2023
"Very professional and quick, even emailed my landlord my policy to save me the effort. Clayton is an excellent part of your team."
"Thank you so much for your review! Klayton is a huge asset to our team and we are fortunate to have him. Thank you for your business!"
stuart Maldonado
November 11, 2022
"Joanna was amazing!! Found me a sweet bundle deal. Highly recommended!"
"Thank you for your review. Joanna is fantastic and I appreciate you mentioning her."
Kristy Lyne
November 11, 2022
"We have been working with Adam and Geneva for more than ten years and have all our insurance policies with them; we appreciate their professionalism and rely on their guidance. They truly make us feel protected and like we are a part of their family."
"Thank you for trusting us with your insurance needs. We appreciate your business."